FAQ

 

 

DO YOU DELIVER? WHAT IS THE DELIVERY FEE?

We can offer a courier service within the lower mainland on a case by case basis. Please email before purchasing to arrange this service. We also offer free pickup at our studio in Delta, please email us at info@oldjoygiftboxes.com in advance to set up a delivery date and time.

 

DO YOU SHIP?

Yes! Shipping is available in Canada and the US.

 

WHEN WILL MY ORDER BE SHIPPED? 

Orders will ship within 3-7 business days, you will receive an email with tracking information when it leaves our studio. If you require a rush order please do inquire via email prior to your purchase. Orders can also be picked up at our studio in Delta, please email info@oldjoygiftboxes.com in advance to set up a delivery date and time.

 

ARE GIFT BOXES CUSTOMIZABLE?

Absolutely!  Please fill out a custom inquiry form here with any special requests and we will do our best to accommodate your needs or visit our Custom Services page here for more info.

 

ARE YOU ABLE TO ACCOMMODATE BULK ORDERS?

Yes! We work with a number of large companies for corporate gifting, real estate, mortgage brokers, and film to name just a few. We specialize in creating themed boxes that meet our clients budget and needs. Please visit our Custom Services page here for more info.

Additional branding and customization options are available for bulk orders including branded boxes, hang tags and products. For more information please fill out a custom inquiry form here 

 

WILL THE GIFT BOX I ORDER LOOK EXACTLY LIKE THE PHOTO?

All boxes will include the listed items.
We will contact you prior to shipping if there are any issues.

Ordes are shipped in a wooden box with a slide lid and of course, packaged in a way that doesn’t take away from the experience of receiving a beautifully curated gift box.

  

DO YOU SHIP ALCOHOL OR BLOOMS? 

Unfortunately we are unable to ship fresh florals or plants. At this time we are only able to ship alcohol within Canada.  

 

HOW DO I HAVE MY PRODUCT FEATURED IN AN OLD JOY BOX? 

Please fill out our Work With Us form here.